Amazon Autos Pivots to Used Cars, Making Carvana Look Like Yesterday’s News

Amazon’s new used car marketplace combines online convenience with local test drives, offering 30-day warranties and 3-day returns that put traditional dealers and Carvana on notice.

Al Landes Avatar
Al Landes Avatar

By

Image Credit: Hyundai

Key Takeaways

Key Takeaways

  • Amazon Autos now sells used/CPO cars in LA, expanding nationwide soon
  • 30-day warranty plus 3-day returns beat most dealer policies significantly
  • Local dealer partnerships allow test drives before online purchase completion

Your next car purchase just got a lot less painful. Amazon Autos quietly launched used and certified pre-owned vehicle sales in Los Angeles this August, transforming its platform from new-car-only to a comprehensive automotive marketplace. The move positions Amazon directly against Carvana while offering something neither traditional dealers nor digital-first competitors provide: the perfect marriage of online convenience and local dealership support.

Beyond Prime Delivery: Cars That Actually Come With Returns

The warranty and return policies read like Amazon’s playbook applied to four-wheeled purchases. Every vehicle includes a minimum 30-day/1,000-mile limited warranty—that’s more coverage than most used car lots offer on a $50,000 sedan. The three-day/300-mile return policy feels revolutionary for an industry where “all sales final” has been gospel since your parents bought their first Honda Civic.

Unlike Carvana’s “buy it sight unseen” approach, Amazon lets you test drive vehicles at partner dealer locations before completing your online purchase. This addresses the biggest anxiety around digital car buying: dropping serious money on something you’ve only seen in photos. Premier Hyundai Moreno Valley leads the initial dealer partnerships, with expansion planned as the service scales beyond its current 75-mile radius limitation.

The Anti-Carvana Strategy

Amazon’s approach feels like a direct response to Carvana’s weaknesses. Where Carvana ships cars nationwide with minimal local support, Amazon emphasizes local dealer inventory within driving distance. The transparent pricing eliminates the haggling theater that makes traditional car buying feel like an episode of Shark Tank gone wrong.

This strategy targets tech-savvy buyers who want digital convenience without sacrificing the ability to physically inspect their purchase—essentially everyone who’s ever bought something expensive online and immediately worried they made a mistake. Geographic limitations currently restrict the service to Los Angeles, but expansion to other major markets promises to follow quickly.

Amazon’s automotive ambitions extend beyond simple transactions. Future plans include integrated financing, extended warranties, and insurance options—creating the same comprehensive ecosystem that made Amazon the everything store. For dealers struggling with digital transformation, Amazon offers unprecedented reach to buyers who might never set foot on a traditional lot.

Your car buying experience just became as streamlined as ordering groceries, minus the two-day shipping promise.

Share this

Every news piece, car review, and list is fueled by real human research and experience. See how we keep it real in our Code of Ethics →


Al Landes Avatar